It's Chaos
Sold as nice and well run reality is the opposite. Hands off management that are fascinated by best pet contests while being completley unaware of there obligations. 11th floor is a Ghetto, music blaring usually just the day light hours during the night time doors constantly slamming even in the wee hour. Management do nothing an say its expected but never reply formally. To resolve the issues, retrain (or train in first place) managements safety obligations and tenancy understanding. Help them understand that cigarette ash dangerous and so the butts when blown into apartment. Be more considerate when using narcotics on balconies. Best suited for deaf people or those that don't work as sleep is arare thing here.
Would rent again: No